Digital Watchdog D2365T Installationshandbuch PDF herunterladen (Seite 7)

Duet2 D2600 / Duet3 D2650 Installation Manual – EU-D2600-D2650-INST/A10/v1 - 7

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System Testing (cont’d)

3. To confirm correct operation, trigger a call to the ARC by setting the control panel so that it

sends a ‘Close’ signal. With the telephone line connected, the signal should go to the ARC

via the telephone line.

Disconnect the telephone line. The Duet should detect this and send a “PSTN Fail” signal

to the ARC via the GPRS radio path. Unset the control panel. The ‘Open’ should go to the

ARC via the GPRS radio path.

4. Contact your ARC to confirm that all signals have been received.

5. If you are using SMS signalling, check that the relevant messages have been received on

the GSM phone.

6. To cancel a call, short the reset pins, and the test pins. Remove the short from the reset

pins; wait until the Hi / Lo LEDs start to flash, then remove the short across the test pins.

7. Remember to note the SIM Card number, NVM ‘chip’ number (and any security access

numbers) on the site records that will be stored at your office.

8. Your Duet is now fully tested.

6. Troubleshooting

Q. What if the GPRS / GSM signal has not been received by the Alarm Receiving Centre?

Check that the NVM is fitted has been correctly programmed.

Check that the SIM Card fitted has been correctly programmed i.e. it is enabled for ‘GPRS’ and for

‘Data’.

Check, using the Signal Strength LEDs (Red and Green) that the radio signal is sufficient and the

GSM path status = OK.

Check with a meter that the voltage supply to the Duet is 13.6v or more, and does not dip when the

Duet is signalling.

See Appendix 1 for GSM fault indications. These will help diagnose radio path problems.

Q. What if the LAN (IP) signal has not received by the Alarm Receiving Centre?

Check (using the LEDs) that no LAN path exists.

Check that the LAN has a route to the Internet. Ensure that firewalls, routers etc… will allow external

access.

Check that the LAN has a DHCP Server function. The LAN card requires this when first connected to

the LAN.

Check with a meter that the voltage supply to the Duet is 13.6v or more and does not dip when

signalling.

See Appendix 1 for fault indications. These will help diagnose LAN path problems.

Help Desk

If you have installed the Duet in accordance with these instructions, checked all the above points but

are still experiencing problems you can contact your Duet supplier or your Telecom Service Provider.

The Dycon web site: www.dyconsecurity.eu contains the latest copies of all manuals for all products.

Please ensure that you are working from the latest version. You can also download associated

information and software samplers. Sales, shipping and contact information is here too.

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Digital Watchdog D2365T Installationshandbuch Seite 7